Returns Policy

shop with confidence

Order Status

track your recent or previous order

Placing Order

step to step guidance

Contact

We’d love to hear from you! Whether it’s a question about your order, a customisation request, or just to say hello "we’re here to help".

Live Chat 

Need instant assistance? Use the chat box at the bottom right corner to speak directly with our team in real-time.

Email Support 

Email: dokkapawtrait@gmail.com

For order inquiries, product details, or general support

Response time: 24–48 hours (excluding weekends & public holidays)

During high volume periods, responses may take up to 48 hours. Thanks for your patience!

Orders & Shipping 

Questions about delivery, tracking, or returns?

Check our Shipping & Returns page first — your answer may be waiting there!

Collaborations & Partnerships 

Interested in wholesale or collaborations? Reach out via:
Email: dokkapawtrait@gmail.com 

Stay Connected 

Follow DOKKA PAWTRAIT™ for updates, promotions, and new designs:

Instagram: @dokkapawtrait

TikTok: @dokkapawtrait

We value every message and every customer. Thank you for supporting DOKKA PAWTRAIT™  where every stitch tells your story.